By reading and continuing to use this website you agree to the
following conditions of use. This site is managed by Ashford
Borough Council, Civic Centre, Tannery Lane, Ashford Kent TN23
Ashford Borough Council makes every effort to ensure that
information on this website is accurate and up-to-date. However, we
cannot accept responsibility for any loss or inconvenience caused
by reliance on information on this site.
All rights in the design, text, graphics and other material on
the website is copyright of Ashford Borough Council or other third
parties. Should you wish to reproduce any of the information or
alter, modify or distribute it, please contact us.
You should note that Ashford Borough Council as a public
authority is subject to the requirements of the Freedom of
Information Act 2000 ("the Act") and may be obliged under the Act
to disclose information to a third party who has made an
information request, subject to the applicability of any of the
exemptions under the Act. You should identify any information
which you provide to us which is of a particularly confidential or
Borough Council and its partners to the privacy of your data. We
will, as far as possible, safeguard the privacy of your data whilst
providing a personalised and valuable service.
to all information we hold about you or your business, including
"personal data" as defined in the Data Protection Act 1998 ie data
which relates to a living individual who can be identified from the
data (or from the data and other information which we hold or are
likely to hold). If you have any requests concerning information
about you or your business or any queries relating to this privacy
policy, please contact us.
The main types of information we hold about you and your
Details relating to your business;
Personal details relating to you and any other individual contacts
at your business;
Details of your query;
Records of any services we or our partners provide for your
If you contact us for any reason, we may retain copies of any
letters or emails, and may record written details of any telephone
conversation with you.
Use of Information
We and our partners will only use information about you or your
business for direct marketing purposes if you give consent for us
or our partners will pass information about you or your business to
any other person or organisation for marketing purposes.
We may use information about you or your business for the
purposes of analysing how our services are used and how we may
improve our services in future. Any information we use will be
converted into a form in which we cannot identify you, and will be
kept strictly confidential.
We may use your information anonymously to build up marketing
We work with a number of partners, so that they can provide you
with appropriate information about goods or services which may
assist you in your business location plans.
Cookies are small pieces of information that are stored by your
browser on your computer's hard drive. Most web browsers
automatically accept cookies, but you can usually change your
browser to prevent that. However, this may reduce the site's
At present we only use "session cookies", which are deleted when
you close your browser window following your use of our site. We do
not store any permanent cookies on your computer's hard drive.
However, this may change at some point in the future, in which case
Like most websites, we routinely monitor IP addresses of the
computer from which users access the site. We use such data only to
monitor levels of traffic to the site, and we do not match this
data with individual user records.
Accessing Your Records
If at any stage you would like to check information we hold
about you, please either:
1. Email Ashford Borough Council's
2. Write to Ashford Borough Council, Civic Centre,
Tannery Lane, Ashford Kent TN23 1PL.
Please mark your email or letter, "Subject Access Request".
We will take the necessary action within a reasonable time. We
reserve the right to take reasonable steps to confirm your identity
before making any disclosure of information held by us.
We use a number of technologies and operational procedures to
protect data submitted to us by our users. Physical security of
data on our equipment is provided by a combination of firewalls,
website authentication services and data encryption.
Transmission of Data
Whilst we have taken all reasonable steps to ensure that
information about you or your business will be kept secure from
unauthorised access we cannot guarantee that the information will
be secure during transmission by you to this website.
If you access this website from a country outside the European
Economic Area (EEA) and view information about you or your business
held by us, this will involve transferring that data to the
computer you are using to access the website. You should be aware
that the country in which you are viewing the information may have
less stringent data protection laws than countries within the
The data controller for the purposes of the Data Protection Act
1998 is Ashford Borough Council, Civic Centre, Tannery Lane,
Ashford Kent TN23 1PL.
We have notified the Information Commissioner of our processing,
in accordance with the Data Protection Act 1998. We will at all
times comply with the Data Protection Act.
If you have any questions about our use of information about you
or your business, please do not hesitate to contact us.